Major IT issue

Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.

Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.

You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.

We apologise for any inconvenience while we work to resolve this problem.

Bin collections from flats

Currently our bin calendar search does not display collection dates for shared bins within flats. If you need to check when your shared bins are emptied please contact refuse@scambs.gov.uk or call 03450 450063.

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Bin search results

Please choose your address from the list below
  1. Open Google Calendar on a desktop PC, logging in with your Gmail account that is synchronised to your phone.
  2. Click the plus icon next to 'add a friends calendar'
  3. Select 'from URL', and enter the URL:
  4. Press 'add calendar'
  5. Sync your calendar on your phone
  6. If it does not sync, go into your settings, select 'accounts' and then 'google' and sync your accounts this way.
  7. If your bin schedule is still not displaying in your calendar, go to your calendar and click the 3 dots, select manage calendars and turn your bin calendar on.
  8. Your bin dates will now be showing in your calendar.
Refuse collection information
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