Major IT issue

Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.

Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.

You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.

We apologise for any inconvenience while we work to resolve this problem.

Food hygiene training

If you are responsible for developing and maintaining your business's food safety management procedures, you are legally required to have received adequate food hygiene training to enable you to do this.


Food business operators are also required by law to ensure that food handlers receive appropriate supervision and food hygiene training and instruction, in line with their work activity, and should enable them to handle food safely.

In the UK, food handlers don't have to hold a food hygiene training certificate to prepare or sell food, although many food businesses will prefer that they do.

The necessary skills may be obtained through:

  • On-the-job training
  • self-study
  • relevant prior experience.

Food hygiene training certificates

UK food hygiene certificates don't have an expiry date. It is left to the discretion of the food business operator or Environmental Health Officer to decide whether a refresher course is needed. We would generally recommend that food hygiene refresher training is undertaken every three years.

We do not provide food hygiene training, however there are many food hygiene training courses available online or in a taught class room environment. These can be easily found using an online search engine.

Food hygiene training providers

Commonly used food hygiene training providers include:

Was this web page helpful?