Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.
Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.
You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.
We apologise for any inconvenience while we work to resolve this problem.
Parish councils and volunteer groups in SPEP can borrow display materials and information sheets about home energy including promotional material from the council's Action on Energy scheme, for use at village events. Please email firstname.lastname@example.org to arrange.
Was this web page helpful?