Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.
Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.
You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.
We apologise for any inconvenience while we work to resolve this problem.
Road repairs, resurfacing, potholes, cutting of roadside verges and grassed areas within villages, snow clearance, gritting and salting, skip permits, roadside drains, mud on the road, overhanging trees, maintenance of road markings, signs, pavements, cycleways, bollards, road crossings, dropped kerbs and on-street car parking are all services provided / or carried out by:
South and City Highways Division
Cambridgeshire County Council
Telephone: 0345 045 5212
You can report problems on the highways include potholes, kerbs, verges, flooding, hedges and trees, public rights of way, road markings and signs and traffic signals by visiting the County Council's website
If you wish to find out more about works that affect the roads around Cambridgeshire, you can visit the County Councils website and view their interactive map.
To report a faulty street light ring the free phone number: 0800 783 8247 or report it via the County Council's website.
Please describe the following:
To check whether a light is County Council or District Council please refer to Balfour Beatty's Existing Street Lighting website. Simply tick the "District or Parish light maintained by BB" box in the drop down menu.
Emergency faults, which are likely to cause an immediate risk to life or limb, should be reported to the police, either by telephoning the nearest police station or, in extreme emergencies, by dialling 999.
It is particularly helpful when we are made aware immediately of any damage caused by accident or vandalism.
A message about any routine faults can be left in the evenings and at weekends on the free phone number.
Trees that are not properly looked after can pose a danger to the public.
Dangerous, fallen or overhanging trees on the public highway is the responsibility of the County Council highways section who can be contacted on 0345 045 5212 or visit the County website to report a problem.
South Cambs District Council is only responsible for trees on land under its control. Typically this will be land used for council housing and communal areas. Please report any problems with trees on this land to Health and Environmental Services.
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