Major IT issue

We are working to resolve IT problems that mean people completing benefit online forms may not be able to complete or submit them.

The problems also mean that our staff and contact service are not able to access all their computer systems.

You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us next week.

Apologies for the inconvenience while we resolve this problem.

Environmental permit

The remediation work is being carried out under the conditions of an Environmental Permit and the terms detailed in the site-specific deployment form, which states how the licence conditions will be complied with.

The Deployment Form (Mobile Treatment Licence EAWML/26145) was renewed on 7 April 2011. This included a revised odour management plan.

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