Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.
Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.
You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.
We apologise for any inconvenience while we work to resolve this problem.
By licensing and regularly checking the drivers, operators and vehicles, the council is able to ensure that the public are offered as safe a service as possible.
Our licensing service issues licenses to allow the operation of a private hire service within the district as defined under the Local Government (Miscellaneous Provisions) Act 1976 and the Town Police Clauses Act 1847.
We issue two types of licences for drivers, a Hackney Carriage driver licence and a Private Hire driver licence.
These are two separate licences and therefore if any person wishes to hold both a Hackney Carriage and Private Hire driver licences they are required to submit two separate applications.
The Public Register of Hackney Carriage/Private Hire Drivers is now available.
A vehicle used as a Hackney Carriage/Private Hire vehicle has to be road worthy and meet standards of safety and access.
In determining if a vehicle is being used for private hire purposes and needs to be licensed, the council will have regard legislation and to the guidance issued by Department for Transport (DfT).
The conditions set by this council require both Hackney Carriages and Private Hire vehicles to display the licence plate on the rear of the vehicle.
A Hackney Carriage is required to display a white plate and a Private Hire vehicle must display a yellow plate, unless exempt.
Hackney Carriages must be wheelchair accessible, white and display council levy.
This licence is valid for one year and all journeys have to be pre-booked through a booking office known as the Operators base. Private Hire Vehicles are not allowed to ply for hire or be hailed in the streets.
The maximum age for a Hybrid/ Electric or low emission vehicle is five years old. The maximum age for all other vehicles is four years. The maximum age for Exempt executive vehicles is 6 years old.
Private Hire vehicles must affix on the rear external passenger doors in a prominent location, council issued door signage.
This licence is valid for one year and entitles licensed Hackney Carriage drivers to ply for hire within the boundaries of South Cambridgeshire only. It does not entitle the driver to ply for hire or be hailed outside the District. Doing so is a serious breach of conditions and legislation.
The maximum age for a Hybrid/ Electric or low emission vehicle is five years old. The maximum age for all other vehicles is four years
All Hackney Carriage vehicles must be Wheelchair Accessible Vehicles (WAV’s).
The council must ensure that the travelling public are aware of the type of vehicle they are using. Any vehicle licensed by the council as a Hackney Carriage can only be white in colour, and must have the council emblem signage on the bonnet, which are provided when the licence is collected from our Cambourne offices.
Replacements can also be purchased at our offices.
All vehicles over one year of age from first registration will be required to obtain a Certificate of Compliance and MOT prior to licensing at the Council Offices in Cambourne. It is the responsibility of the applicant to book their vehicle in at a South Cambridgeshire District Council approved garage for Certificate of Compliance testing.
Both the MOT and Certificate of Compliance test must be done at the same garage.
The garages currently approved to carry out these inspections are:
A G Motors, Unit C2 Atria Court, Papworth Everard (01480) 831807
Above All Autocentre Ltd, Sand Rd Ind Estate, Gt Gransden, Beds. (01767) 679000
Andys Kars Ltd, 6 Viking Way, Bar Hill (01954) 782666
AutoKare Motors, Unit 20a, Mercers Row, Cambridge (01223) 363030
Barr Tech Specialist Cars, 90-92 Cowley Road, Cambridge (01223) 425300
Cambridge Performance Tyres, Unit 53, Clifton Road, Cambridge (01223) 411441
Cambridge Vehicle Services, Unit A, The Global Centre, Swanns Road, Cambridge (01223) 566475
Bar Hill Motors (01954) 781132
CSC, 217 St Neots Rd, Hardwick (01954) 210248
KJL Motor Co, Unit 4 London Rd Ind Estate, Pampisford (01223) 836208
Linton Village Motors, Unit 3 Bourne Bridge, Great Abington (01223) 830550.
Melbourn Garage, 118 - 120 High Street, Melbourn, Royston, Herts (01763) 263344
Murketts of Cambridge, 137 Histon Rd, Cambridge (01223) 706706
Halfords Auto Centre, Unit 1a, Coral Park, Henley Road, Cambridge (01223) 352373
Cambridge Smart Cars Ltd, Units 3-6 Breckenwood Road, Fulbourn (01223) 881518.
Panther Taxis, Convent Drive, Waterbeach (01223) 727272
Regency Autos, 120 Church End, Cambridge (01223) 324050
Reed Autos Ltd, 27 Royston Road, Foxton (01223) 874400)
Sawston Motor Co, Unit 8a, Common Lane, Sawston (01223) 839666
South Cambs Motor Co, 7-9 Station Road, Melbourn Nr Royston, Herts. (01763) 260246
Station Garage, Wilbraham Rd, Fulbourn (01223) 880747
Swavesey Garage, 20 Middlewatch, Swavesey (01954) 230264
Vindis Service Centre, Building 6100, Cambridge Research Park, Waterbeach, CB25 9PD (01223) 495 477
Applications for a new or renewal of a vehicle licence will require submission of proof of valid insurance which covers the vehicle and driver for hire and reward purposes. The vehicle proprietor and the driver must ensure that valid insurance is maintained at all times.
An original insurance certificate must be proved with an application, or if an electronic version, it must be supplied by the insurance company to firstname.lastname@example.org
The use of CCTV in licensed vehicles is a condition of licence and must be fitted no later than the 31st March 2020.
If you are submitting a private hire vehicle licence application, you do not require an appointment. Supply all the correct original documentation (as below) to our offices in Cambourne. We will then notify you when the licence and plate is ready (normally within three to five working days from receipt of all correct documentation). If the application is incomplete, we will either send it back to you or contact you. The application will be on hold until we have the missing documentation.
It is essential that vehicle applications are submitted either 5 clear working days before the existing licence expires or at least 5 working days prior to the intended start date for new applicants.
If a vehicle licence is allowed to lapse, it will be treated as a new application. Please note that renewals may only be done up to one calendar month before expiry.
In order to licence a vehicle, you will need to submit to us:
ALL DOCUMENTS MUST BE ORIGINALS, WE DO NOT ACCEPT PHOTOCOPIES.
The above fees are payable on collection of the licence and plate.
We require your personal data to enable us to comply with a legal obligation and review and reconsider your application for a license by way of an appeal conducted by the Licensing Committee.
There are laws in place, (Local Government (Miscellaneous Provisions) Act 1982), that tell us what information we have to collect and keep. We may automate decisions and will inform you if we have done this as soon as reasonably practicable and provide you with access to our Data Protection Policy.
You hold the following rights with regard to the personal data you provide us:
We may share your personal data with Local Partner Authorities, Police, Legal, Courts, Internal/External audit, Disclosure and Barring Service, HM Revenue & Customs, Driver & Vehicle Standards Agency, Customs and Border Agency as required.
We may process the information you provide to prevent and detect fraud in any of our systems and may supply information to government agencies, credit reference agencies, audit or other external bodies for such purposes. We participate in the Governments National Fraud Initiative.
If any of the information we have about you is incorrect, please tell us, we are reliant on you assisting us to keep your information accurate and up to date.
We only keep your information as long as necessary, for some items this will be dictated by law. You can find out more by looking at the Councils Retention Policy on the website. We do not routinely process any information about you outside the UK. We will not transfer your personal data outside of the EU. We are a registered Data Controller with the Information Commissioners Office.
You can find out more about how we handle your data by visiting our Privacy Notice If you have a query regarding your rights please contact the Data Protection Officer who can be contacted by emailing email@example.com or you can write to the Council and mark your letter for the attention of the Data Protection Officer. Alternatively you can call 07864 604221 or 01954 713318.
You have the right to lodge a complaint with the Information Commissioners Office (ICO) should you believe any part of this statement to be unlawful.
Was this web page helpful?