Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.
Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.
You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.
We apologise for any inconvenience while we work to resolve this problem.
All new addresses must be formally registered with us
Please use our online application form to request to name your property. The form can also be used to rename an address.
All new addresses must be formally registered with us to ensure that emergency services and postal carriers can locate properties with ease.
Please note charges may apply for these requests/amendments.
Proposed names will be checked to ensure it does not conflict with any other names in the neighbourhood and that it complies with our address management policy - see section 2.3.
If a property has already been allocated a number, any proposed name cannot be used as a replacement of that number. Names can only be used in addition to property numbers.
Where a property has both a name and a number, Royal Mail will use the number as the primary identifier. The name will also be held in their database.
When we have received your application, we will do the following:
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