Major IT issue

We are working to resolve IT problems that mean people completing benefit online forms may not be able to complete or submit them.

The problems also mean that our staff and contact service are not able to access all their computer systems.

You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us next week.

Apologies for the inconvenience while we resolve this problem.


Devolution is when certain power, responsibilities and funding are transferred down from Central Government to a local region.

This will mean that more important decisions are decided by a local combined authority rather than being imposed by Government as well as new funding. This includes decisions on things like housing, transport and major infrastructure projects.

Following the signing of the Order by Communities Secretary, Sajid Javid, the Cambridgeshire and Peterborough Combined Authority was officially formed in March 2017. Each partner is represented by the leader of their organisation. Cllr Perer Topping, Leader of the Council is our representative.

The Combined Authority is made up of representatives from eight organisations. Along with ourselves, these are Cambridge City Council, Cambridgeshire County Council, East Cambridgeshire District Council, Fenland District Council, Huntingdonshire District Council, Peterborough City Council and the Greater Cambridge, Greater Peterborough Local Enterprise Partnership (GCGP LEP). 

The authority will be led by a Mayor for Cambridgeshire and Peterborough. More information about the Combined Authority and the role of the Mayor can be found on the Cambridgeshire and Peterborough Combined Authority website.

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