Major IT issue

We are working to resolve IT problems that mean people completing benefit online forms may not be able to complete or submit them.

The problems also mean that our staff and contact service are not able to access all their computer systems.

You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us next week.

Apologies for the inconvenience while we resolve this problem.

Equality pledge - Organisations' pledges

"We believe in the dignity of all people and their right to respect and equality of opportunity. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Our aspiration is for South Cambridgeshire and the wider region to be safe, welcoming and inclusive".

South Cambridgeshire District Council

We are committed to equality of opportunity in our approach to service delivery, employment and being a community leader. We are committed to identifying, understanding and eliminating all barriers that prevent access to services, information and employment.  We aim to foster good relations by promoting greater awareness and understanding between our communities. Three commitments we have made recently include working towards becoming more dementia friendly, addressing mental health issues in our new communities, and ensuring that our gypsy and traveller communities have improved access to the district council's services.

Cambridge and District Citizens Advice

 Promoting equalities is an integral part of the work that CAB does.  The Citizens Advice service provides free, independent, non-judgemental, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Cambridge Ethnic Community Forum

We want Cambridge to be a place where diverse communities live in harmony and everyone regardless of their background has the opportunity to realize their full potential. We are committed to both challenging discrimination and celebrating diversity.

Cambridge Live

We are committed to equality and diversity.  We have made this commitment so that we can demonstrate the value in diversity to all the Cambridge Lives that our creative activities touch.

Cambridge United Football Club

Cambridgeshire Constabulary

The Peelian principles are the founding principles of modern British policing and the 5th principle states the we should seek and preserve public favour, not by pandering to public opinion, but by constantly demonstrating absolutely impartial service to law, in complete independence of policy, and without regard to the justice or injustice of the substance of individual laws, by ready offering of individual service and friendship to all members of the public without regard to their wealth or social standing, by ready exercise of courtesy and friendly good humour, and by ready offering of individual sacrifice in protecting and preserving life.

Cambridge City Council

Our vision for Cambridge is of an international city which celebrates its diversity and actively tackles intolerance and discrimination. We want Cambridge to be a place where all citizens feel that they are listened to and have a stake in the community, and which supports and values individual and community initiatives bringing people together. This is reinforced by a clear statement of Equality Values and in our equalities strategy, the Single Equality Scheme 2015-18. These are some areas of work:

  • Supporting the development of an Equalities Partnership  
  • Working with the community to develop and promote awareness raising equality events throughout the year
  • Participating in Safer Spaces to ensure all our services are safe, welcoming and inclusive to LGBT+ people
  • Ensuring we have a dementia aware workforce & dementia friendly services
  • Undertaking community needs assessments for BAME people, disabled people, women, LGBT+ people and men on a low-income

Cambridgeshire County Council

Our vision is to make Cambridgeshire a great place to call home, and we want this to be true for everyone in our county. We have a significant responsibility to embody the principles of equality and diversity as an employer, a commissioner and provider of services and as an ambassador for the county. This means ensuring that:

  • our services are fair and accessible to everyone
  • we are a fair and equitable employer, striving to achieve a diverse and culturally competent workforce.
  • we recognise and celebrate the diversity of our communities and respond to people’s needs. 

Our Council Diversity Group, Equality and Diversity Action Group and Staff and Member Diversity Network are champions of this Equality Pledge, and we welcome the opportunity to work with partners on this important agenda.

Cambridgeshire Fire and Rescue Service

Original signatories to Equality Pledge in 2015 where we supported LGBT History Month Launch. Committed to having a more diverse workforce; to meeting the needs of our varied and diverse communities and to having an inclusive working environment. We currently have a focus on positive action to improve diversity of workforce, are committed to maintaining disability confident employer status, and we ensure there is appropriate training and development on equality issues for our workforce. See our Equality and Inclusion Strategy.

Centre 33

We strive to be an equal opportunities employer and provider. We want to join a network of organisations to make services more accessible and diverse where we share our learning and further develop our thinking together.  Centre 33 is a Cambridgeshire based charity that is 35 years old. Centre 33 believes that every young person in Cambridgeshire can fulfil their potential. We support and empower young people to overcome their problems through a range of free and confidential services.

East Cambridgeshire District Council

We are committed to taking equality and human rights into account in everything we do, whether that is providing services to our local population, employing people, developing policies or communicating and involving people in our work.

Fenland District Council

Equality is a core aspect of our work and we wish to both demonstrate this and support our community. We work to develop cohesion and enable integration in all our practices, policies and practices.

Huntingdonshire District Council

We recognise that we serve a diverse community with diverse needs. We are committed to anticipating and responding positively to this so that everyone can access our services.  In order to achieve the Council’s strategic priorities and meet the challenges we face, we involve all communities in developing our services and activities.

Office of the Cambridgeshire and Peterborough Police and Crime Commissioner

We are committed to equality and diversity. We recognise the values and the benefits which different communities contribute to Cambridgeshire.  Our office has a zero tolerance on hate crime and we will tackle prejudices at every opportunity.

Richmond Fellowship Employment Services

By taking the Equality Pledge, we are demonstrating our commitment to developing a culture in which equality, diversity and inclusion for all are valued.  At Richmond Fellowship we've been championing recovery and social inclusion for more than 55 years, working with people we support as equal partners in everything we do. We can't be successful at this unless we're able to respond to the diverse needs, aspirations, skills and talents of the communities we serve and the individuals we employ and work with. Only by embracing and celebrating the diversity of our people and ensuring the way we operate is inclusive and fair will we be able to provide the best services and be an employer of choice.

University of Cambridge

The University is committed to supporting diversity and equality across the city and beyond. We believe that diversity and equality play a crucial role in sustaining the University's academic excellence. With more than 10,000 employees, the University is a microcosm of Cambridgeshire's diverse population and by taking the Equality Pledge we are recognising and celebrating and supporting that diversity.

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