Major IT issue

Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.

Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.

You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.

We apologise for any inconvenience while we work to resolve this problem.

Risk management, anti-fraud and corruption and whistleblowing

Risk Management Strategy

The Risk Management Strategy sets out our approach to managing risk effectively, eliminating or controlling risk to an acceptable level. We do this by identifying, assessing and managing potential risks, rather than reacting to remedy past events.

The objectives of the strategy are to:

(a) Integrate risk management into the culture of the Council, including a process to identify and report upon existing and emerging risks to the Council.

(b) Anticipate and respond to changing social, environmental, legislative, etc requirements.

(c) Manage risks in accordance with best practice, so that they are eliminated or controlled to an acceptable level.

(d) Raise awareness of the need for managers responsible for the Council’s delivery of services to undertake risk management.

(e) Seek to improve the delivery of Council services and ensure that risks to the Council’s reputation and public image are considered.

Risk Management Strategy Appendix

Anti-Fraud and Corruption Policy

South Cambridgeshire District Council is committed to dealing with theft, fraud and corruption both inside and outside the Council (the latter in so far as it relates to the business of the Council). This policy formalises the Council’s approach to acts of theft, fraud and corruption.

Anti-theft, Fraud and Corruption Policy

Whistleblowing Policy

South Cambridgeshire District Council is committed to dealing responsibly, openly and professionally with any genuine concerns staff may have about malpractice, be it unacceptable behaviour towards residents, a danger to colleagues or our residents, financial malpractice, breach of legal obligations owed to others or damage to the environment.

Whistleblowing Policy

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